Privacy Policy

Last updated: October 2026

Thank you for visiting trekumio.com (“we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, store, and protect your information when you visit our website, place an order, or use our services.

Please read this policy carefully to understand our information practices and the choices available to you.

1. Information We Collect

We may collect personal information when you browse our website, place an order, create an account, contact us, or use our services.

Information You Provide

Full name, email address, and telephone number.
Billing and shipping addresses.
Payment-related information.
Order details and purchase history.
Information you provide when contacting Customer Support.

Payments are processed through third-party payment providers. We do not store your complete payment card details.

Information Collected Automatically

IP address, browser type, device information, and operating system.
Pages visited, browsing activity, and time spent on our website.
Referring websites.
Information collected through cookies and similar technologies.

This information helps us understand customer preferences, improve website performance, and provide a better shopping experience.

2. How We Use Your Information

We may use your information to:

Process payments, fulfill orders, and arrange delivery.
Send order confirmations, shipping updates, and other transactional communications.
Manage returns, refunds, inquiries, and customer support requests.
Detect and prevent fraud and maintain website security.
Improve our website, products, services, and customer experience.
Send marketing communications where permitted.
Personalize content, offers, and advertisements.
Analyze website traffic and customer behavior.

3. How We Share Your Information

We do not rent or trade your personal information. We may share information as needed to operate our business, provide our services, and meet legal obligations.

Service Providers & Business Partners

Recipients may include payment processors, shipping and logistics providers, fulfillment partners, website hosting providers, analytics services, advertising and marketing partners, and customer support services.

We share information relevant to the services these parties provide. Certain analytics and advertising disclosures may be considered a “sale” or “sharing” under applicable privacy laws, depending on the technologies used and the circumstances.

Legal Requirements

We may disclose information when required by law, legal process, or government requests, or when necessary to protect our rights, property, safety, customers, or business operations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to remember preferences, maintain shopping cart functionality, understand website usage, measure performance, improve services, and provide more relevant advertising.

Third-party analytics and advertising tools may use cookies, pixels, or similar technologies to collect information about website visits and advertising performance.

You can manage or disable cookies through your browser settings and use any privacy or cookie controls available on our website. Disabling cookies may affect certain website features.

5. Payment Information

Payments are processed through third-party payment providers using their payment systems. We do not store your complete credit card details. Payment providers handle your payment information according to their own privacy policies and security practices.

6. Marketing Communications

With your consent, or where otherwise permitted by applicable law, we may send promotional emails, product updates, and special offers.

You can unsubscribe at any time using the unsubscribe link in a marketing email or by contacting Customer Support. Opting out of marketing does not stop essential order-related or service communications.

7. Data Security & Retention

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure.

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, resolving disputes, and meeting legal or accounting obligations.

8. Your Privacy Rights

Depending on your location and applicable law, your rights may include:

Accessing your personal information and learning how it is used.
Correcting inaccurate or incomplete information.
Requesting deletion of your personal information.
Receiving a copy of your information in a portable format.
Objecting to or restricting certain processing.
Withdrawing consent where processing is based on consent.
Opting out of certain advertising-related disclosures where applicable.

To submit a request, please contact Customer Support. We may need to verify your identity before responding. Certain requests may be subject to legal exceptions or retention requirements.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under this age. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content, security, or privacy practices. Please review their privacy policies before providing personal information.

11. International Data Transfers

Your information may be transferred to, stored in, or processed in countries where our service providers operate. Privacy laws in these countries may differ from those in your location.

Where required by applicable law, appropriate safeguards must be used for international transfers of personal information.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last updated” date. Where required, we will provide additional notice or obtain consent.